Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

S.Bridgland
Just like to thank you both for your knowledge and experience in the job , from me getting in touch on the Phone , then meeting you both . It was a pleasure to deal with you . Hope you have many more years doing what you do. good service and commitment is (hard to find these days ) .
Alex D
Have had 2 issues with the car within the first 6 weeks of ownership which have been a real shame. These were a failed and leaking rear wiper motor and more seriously a failed turbo. Whilst the wiper was covered under warranty, unfortunately for me the warranty company would not honour the replacement turbo as it had not failed completely (although it was diagnosed by the garage as failed). This was hugely disappointing for me as this car has cost me a fortune. However I must make the point that John contributed personally to the replacement part and he footed all the labour and 80% of the parts cost. This is appreciated by me, as he was under no obligation to do this and his commitment to my customer service was second to none. So in summary, although issues have happened with my car, John has been absolutely on it in terms of keeping me satisfied and demonstrated strong after sales care . Thank you John. Alex
Haroon S
These guys are not just your average car salesmen; they display a passion for the stock they hold and the cars they sell, as was experiences during my purchase of an AMAZING spec 535d I have just purchaed from them. The after sales care these guys provide is bespoke and communicating with them is easy; the car was not physically handed over to me until they knew it was 100%. I will definitely be coming back to see these lads when I want a change. Highly recommend for sourcing the vehicle you want at a great price and unbeatable quality!!
Paul C
Excellent service, good choice of cars and also offered to find the car we wanted if they didn't have it in stock. Salesman went out of his way to help us make the right decision Once we agreed, the sale and part exchange went smoothly. Had some after service which is always nice and will buy from Southport Motor Company again.
Brendan M
Jon and Gavin provided a top notch customer journey from the first phone call. Having travelled from Ireland they could not have been more helpful. Jon had no objection to an RSA inspection and Gavin collected me from the airport from where I had a 25 mile test drive back to their garage to complete the paperwork. They could not have been more accommodating! And I love my new motor too :) I would have no hesitation recommending Southport Motors to prospective buyers.
Carl A
Fantastic experience from start to finish,would highly recommend Gavin and John
Graham W
We recently purchased a car from Southport Motor Company. Gavin and John made the buying process a pleasure. They are genuine honest guys who know their cars and I would highly recommend them to anyone.
Bill M
My partner and I have bought six cars over a 3 year period from Jon... of course with used cars problems can occur regardless of service history. Indeed we had some problems, mostly beyond anyone's control. Jon responded immediately and with great effect to all our concerns.. he goes beyond the best.. we have complete confidence and trust in him and his team. He has genuine concern for his clients interests and sees the bigger picture regarding return customers. This is my second review, overdue.. and I can only reiterate what I have previously said, I cannot recommend him strongly enough.. thanks Jon
Jason H
Great lads. Superb service. Genuinely nice people. Who love what they do. I couldn't be happier with my purchase.
NICOLA M
The two owners were an absolute pleasure to deal with. They made the whole buying process quick and hassle free with none of the usual sales pitch rubbish and trying to sell a load of products you don't need! They helped sort a loan for me really quickly and sorted all the car paperwork promptly. It was a such a refreshing experience having previously bought from large dealerships. I would highly recommend them and will look to buy from them again in the future.
Deborah C
Excellent Customer Service, from making the call after seeing the advert in Auto Trader, we arranged to view the car that same Sunday afternoon. The car we viewed was exactly as described in A1 condition, and we traded ours in and left an hour later with our new vehicle. Would definitely recommend Gavin and Jon, Thank you for making everything so easy.
Mark S
Absolute pleasure to deal with Southport Motor company. Always very responsive to my text and phone calls whilst trying to iron out the purchase details. Excellent customer service. Cannot recommend highly enough.
Martin I
May I express my thanks to Jon and Gav for today . Nice to deal with genuine guys .would without doubt use again.Drove 150 MIles to view car. Car presented in outstanding condition . Had a lovely 150 MIles drive home.
Jack U
The service I received from these very friendly and professional car dealers was amazing. They came down a lot in price to meet my budget and delivered an excellent vehicle with 12 months MOT and 6 months warranty. I felt very confident in buying of Southport motor company and would do it again. Can't say much more then that really. Very fair, very responsive and reliable. A* Thanks a lot, Jack Urban.
Simon M
Flawless transaction from initial contact to finalising the deal. These guys are great to deal with - the photos attracted me to the car - and the real thing did not let me down. The car is great, the trade-in deal they gave me was fair and honest and they were a pleasure to deal with. I'm pleased to say t was one car deal that didn't leave me with a headache! Thanks chaps!
Derek B
I can best describe my process of buying a car from Southport Motor Company as first class. After seeing the advert on Autotrader I phoned and spoke to Jon. As I had to travel 170 miles to get to his showroom I found the car was as described and more, it was absolutely stunning. Throughout the nothing appeared to be an issue for Jon or Gavin. Excellent first class service
Barnes T
Having know Jon for a number of years Southport Motor Co was an easy choice to make. Jon has built the company up from scratch to what it is today founded on his own hard work and integrity. It is always a pleasure doing business with Jon, he takes great pride in what he does and it really shows. I wouldn't hesitate to recommend SMC if you are looking at this review then you shouldn't need any further assurances. Thanks again SMC!
Christopher G
Great service, very good guys and also know what they are doing. They are not forcing you to buy, like I have had at previous garages. The car I brought was in amazing condition.I would definitely recommend these guys, I will be a returning customer to Southport Motors.
HANNAH T
Couldn't be more helpful! Made what I thought would be a daunting experience go like a dream. Would recommend to anyone! Thanks guys
Paula L
Excellent and lovely buying experience with non of the high pressure sales that you get off main dealership. The car was presented beautifully nothing was to much trouble when pick up the car there was a small problem with a leak in the boot when rang to explain they seemed genuinely upset that the car was less than perfect and arrange for the repair straight and away they rang to ensure all was ok after the repair which it was. I would happily do business with them again I have no hesitation in recommending southport motor company to family and friends.
Lee R
Very good. Southport Motor Company were very helpful all through the process of purchasing the vehicle.
Lee B
Iv just bought a Mercedes from these guys and couldn't be happier with my new car and the deal I got. No messing around with these from them they made the hole buying a car experience go as smooth as possible. great selection of quality cars that aren't over priced, when it comes to buying another car I'll be calling here first
Tim S
The experience was positive, and I received great, relaxed service from Gavin. I received exactly what I was expecting, and the whole process was smooth and professionally handled. I felt that Southport Motor Company certainly did enough to get my business, and were helpful by picking my part-ex up for me, and also were quick to get my new vehicle ready for me, once the right deal had been struck. Based on my experience, I would recommend this company, and would certainly buy from them again.
Graeme M
I travelled down from Dundee to buy a BMW, the car was as advertised, very clean and presentable it was a very easy process and professionally done. Thanks to Southport motor company for being to be able to provide me the car I was looking for we dealt with Gavin who was always professional and polite through the whole process thanks..
LOUISE J
EXCELLENT service from Jon, have bought a car online... and you have been fantastic helping me with paperwork to transfer my Personal number plates , and delivered it right to my doorstep from Southport to Surrey....18 months on, am still happy and loving every minute of my drive ( roof down weather permits } around the UK the country. Am so sorry it took 18 months before I could write a review... well tried and tested !!! and HIGHLY RECOMMENDED.....
Allan D
Very friendly sales reps, contacted us when promised, and gave us great service.
Glenn H
Love the new car drives superb, Not pushed into buying a and offered an above trade in value price on my part exchange. Excellent customer service, had daily text messages regarding completions of MOT and Service which is a nice touch I like to be kept in the know, even helped with swapping my private plates over. I would certainly recommend and use again. Many thanks Glenn
Russell Y
Great experience dealing with these guys
CLINT S
Southport Motor Company are a pleasure to deal with, from the initial contact to the actual purchase nothing was too much trouble. I will certainly use them again.
STEVEN L
Jon was very helpful and made the process very easy, would not hesitate to recommend.
Nicola P
Fantastic service from Jon, after trailing round main dealers over the last few weeks found the car I wanted at southport motors car immaculate , accurate descriptions, didn't feel pushed into anything not like the pressure u feel at other dealers! very professional will be reccomending thankyou again
BARRY K
Service from Southport motors was excellent. The car was exactly as described and Jon was very easy to deal with through the buying process. I travelled from Scotland to collect the car and the information supplied on the car was very helpful.
Michael G
Having bought a car from here a little over 12 months ago I had no hesitation in contacting John again when it came to looking for a new car. I told John what I was looking for and he managed to source me the perfect car at the perfect price within about a week. He found me an E220 AMG coupe (top spec) at an amazing price that I couldn't say no to. I gave my previous car to my wife (which again I bought from John last year) and he took her car in part ex (again at the highest part ex price i'd been offered anywhere). What can I say, this guy makes buying a new car extremely easy and hassle free. Never do you feel that he is pushing you into a sale, he just wants what is best for the customer. I know for sure that when I buy my next car, i'll be calling John again to sort something out again for me. This guy is a pleasure to deal with and a definite must when you're looking for a new car. Give him a call now !!!!!!!!