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Alex DHave had 2 issues with the car within the first 6 weeks of ownership which have been a real shame. These were a failed and leaking rear wiper motor and more seriously a failed turbo. Whilst the wiper was covered under warranty, unfortunately for me the warranty company would not honour the replacement turbo as it had not failed completely (although it was diagnosed by the garage as failed). This was hugely disappointing for me as this car has cost me a fortune. However I must make the point that John contributed personally to the replacement part and he footed all the labour and 80% of the parts cost. This is appreciated by me, as he was under no obligation to do this and his commitment to my customer service was second to none. So in summary, although issues have happened with my car, John has been absolutely on it in terms of keeping me satisfied and demonstrated strong after sales care . Thank you John. Alex